Frequently Asked Questions

We pride ourselves on our great customer service and helping you become knowledgeable about our products. This page is designed to better understand our products and us. If you have a question, or idea of new product, feel free to send us am e-mail at sales@naturalhomecleaningproducts.com.

Question: What is your return policy?

If a product is damaged during shipping, please contact us. If the product is being return due to customer error, a 20% restocking charge will be applied, minus any shipping charges. We value our customers, should you be unhappy with the product, please contact us with you concerns.

Question: Is there Express Shipping?

We do offer Express Shipping for orders requested by our customers. Please contact us for details and pricing.

Question: Is there a discount for large orders?

Yes. We do offer a discount on large and even have bulk orders available. Please contact us for details and pricing.

Question: Can products be shipped out of country or oversea?

Yes. We do offer all of our products available in all sizes to our customers outside of the U.S.. Please contact us for shipping information and availability.

Question: Are all of your products made from natural ingredients?

Yes. All of our products are made for 100% natural ingredients. All products are biodegradable and environmentally safe. They are child and pet friendly. These products can be use in your home as well as in industry. All of the ingredients are listed on the individual product pages.

Question: Is the MSDS available for all your products?

Yes. The Material Safety Data Sheets are available for all products. Please contact us and provide mail address and we will send the requested form to you.

Question: Are your products safe to use if I have allergies?

All of our products have their ingredients listed on them. We request that you read all labels carefully. If you find that you are allergic to our products, please contact us immediately.